Privacy Policy and Terms & Conditions for Email, Text, and Phone Communications: Ascension Roofing and Siding

Effective Date: 1-1-2025

At Ascension Roofing and Siding, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard information obtained through email, text messages, and phone calls.

1. Information We Collect

We may collect the following types of information when you communicate with us via email, text, or phone calls:

Name
Phone number
Email address
Home or business address (if provided)
Details regarding your inquiries, service requests, or project needs
Any additional information you voluntarily provide

2. How We Use Your Information

We use the information collected through emails, texts, and phone calls to:

Respond to inquiries and provide customer service
Schedule appointments and send confirmations
Deliver updates regarding services, promotions, and company news (with consent)
Process payments, estimates, and invoices
Improve our services and customer experience
Ensure compliance with legal and regulatory obligations

3. How We Protect Your Information

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no data transmission over email, text, or phone is entirely secure. We encourage you to avoid sharing sensitive personal information through these channels.

4. Third-Party Sharing

We do not sell, trade, or rent your personal information. We may share your information with trusted third parties, such as:

Service providers assisting in business operations
Payment processing companies
Legal authorities if required by law

5. Consent and Opt-Out Options

By providing your contact information, you consent to receiving emails, text messages, and phone calls from us. You may opt out at any time by:

Replying “STOP” to text messages
Clicking the “Unsubscribe” link in emails
Requesting removal via phone or email

6. Changes to This Privacy Policy

We reserve the right to update this policy at any time. Any changes will be posted on our website with an updated effective date.

7. Terms & Conditions

By engaging with Ascension Roofing and Siding, you agree to the following terms and conditions:

All communication, including emails, texts, and phone calls, is intended for business purposes only.
You agree that messages may include service updates, promotional offers, and important notifications.
Service estimates provided via text, email, or phone are subject to change based on on-site evaluations.
We are not responsible for any message delays or failures due to network issues or third-party service providers.
Any disputes arising from our communication services will be governed by applicable state and federal laws.

8. Contact Us

If you have any questions regarding this Privacy Policy and Terms & Conditions, please contact us at:

Ascension Roofing and Siding
763-333-7663
RoofingMN.com